Billing Policies
PRICES
· Private Hourly Lessons $65
· Group Hour Lessons $50 per rider
· Half an Hour Private Lessons $45
FORMS OF PAYMENT
We accept cash, check, credit card, or PayPal. PayPay payments can be sent to mccordtraining@yahoo.com. We take credit cards through Vagaro and the client can pay online www.vagaro.com/mccordtraining. Add your service to your card and then click on checkout.
TWO PAYMENT OPTIONS AVAILABLE
1. Monthly Payment Schedule (Memberships)
Riders who choose to be on a prepaid monthly payment schedule for two or more lessons a month, are on a membership. Those riders who are on a membership have a guaranteed spot in the program, and are invited to participate in our events at either a discount or at no charge. This is great for riders who want weekly lessons a certain time and day as we will reserve that opening for you.
We send out statements prior to the start of the month and payment is required by the first of the Month. All lessons paid for at the beginning of the month must be used by the end of the month. If tuition isn’t paid by the first of the month, then riders will be moved into the “Pay By The Lesson” category and only one lesson will remain on the schedule with no guarantee of a spot in our program.
2. Pay By The Lesson
We do allow clients to pay by the lesson but availability is limited. When riders pay by the lesson, then we will schedule by the lesson and we will only schedule one lesson at a time. No spot or day/time is guaranteed when a rider pays by the lesson.
PAYMENT IS DUE AT TIME OF SERVICE. Another lesson won’t be scheduled until payment is received for services already rendered.
MAKE-UP LESSONS/FAMILY EMERGENCIES
A makeup lesson can be scheduled when notified at least 48 hours prior to the lesson. If a cancelation is last minute (less than 48 hours before the lesson), the rider will be charged for the lesson. For those riders with a membership, a makeup lesson must take place in the month in which the original lesson was scheduled and paid for. For Those clients who Pay By The Lesson, there is no guarantee as to when a make-up lesson can be scheduled.
Lessons can be rescheduled when there is a family emergency and you need to cancel without a 48-hour notice. We do understand that emergencies arise where you can’t make it to your lesson – just let us know as soon as possible that you aren’t making it. On the other hand, we are trying to make a living so if family emergencies are a common occurrence, a rider will be moved to our waitlist.
LATE ARRIVALS/NO SHOWS
Any client who arrives within 20 minutes after the start of their lesson will still receive a partial lesson which will end at their scheduled time. Any rider who arrives 20 minutes or more after the start of their lesson will be treated as a no show and charged for the lesson.
No shows are when a client is scheduled for a lesson but never shows up. The client will not be allowed to reschedule a no-show lesson and will be charged for the lesson.
WEATHER/MCCORD TRAINING CANCELATIONS
McCord Training reserves the right to cancel lessons. If McCord Training cancels lessons, they will issue a credit for any lessons that were prepaid that cannot be rescheduled. Lessons maybe cancelled due to safety concerns, an emergency, road conditions, weather, ect.
VACATIONS/DAYS OFF
McCord Training does take major holidays off – Labor Day, Memorial Day, 4th of July, Thanksgiving, Christmas, and New Year’s.
For Vacations we are planning on taking a couple weeks off. There will be no lessons the first week of July from July 3rd to July 8th, 2023. The second week of vacation is to be determined but we will notify clients at least a month in advance.
EVENTS/CAMPS/SHOWS
Lessons will be scheduled around any events, camps or shows. We plan one or two shows a year for our riders to participate in. Participants with memberships can sign up and come to all events and shows at no charge to them.
We give 2 camps a year and we will schedule lessons around our camp times. Members typically get a discount on our horseback riding camps.
DISCHARGING A PARTICIPANT
There are circumstances when we are unable to accommodate participants such as weight, behavior, or a medical condition. It is the rider’s responsibility to verify with their doctor if horseback riding or groundwork is an appropriate activity for them. If a rider has seizure condition or has down syndrome, then we require a signed doctors note before they are allowed to participate in horseback riding lessons. If it is determined that the rider is unable to ride, then we can set up groundwork sessions if appropriate.
We follow the Professional Association of Therapeutic Horsemanship (PATH Intl.) standards and guidelines to help determine which participants we can safely serve. If situations arise in which it is deemed a safety concern for rider, participant, or volunteers, then there will be a conversation between Instructor, rider, and/or guardian to either dismiss the participant or come up with alternative arrangements.
