Billing Policies

PRICES

· Private Hourly Lessons $65

· Group Hour Lessons $50 per rider

· Half an Hour Private Lessons $40

SCHEDULING

We use Vagaro to schedule horseback riding lessons. To schedule a lesson, you can either schedule it through Vagaro at www.vagaro.com/mccordtraining or by contacting Leah. Leah can be contacted by calling/texting 406-672-7511, e-mailing mccordtraining@yahoo.com, or by messaging our Facebook page. 

FORMS OF PAYMENT

We accept cash, check, credit card, or PayPal. PayPay payments can be sent to mccordtraining@yahoo.com. We take credit cards through Vagaro and through QuickBooks. 

LESSON OPTIONS AVAILABLE 

1. Monthly Payment Schedule (Memberships)

Memberships are for clients who want to take lessons on a weekly or every other week schedule. It enables the clients to pick their desired time and day and reserve it. 

To have a membership, it is required that the client prepays for their time slots at the beginning of the month. Statements will be sent out through QuickBooks prior to the start of the month and payment is required by the first of the Month. All lessons paid for at the beginning of the month must be used by the end of the month. 

If your schedule needs to be changed, notify Leah prior to the first of the month and we will attempt to accommodate.

If membership isn’t paid by the first of the month, then riders will be moved into the “Pay By The Lesson” category. Only one lesson will remain on the schedule with no guarantee of a continued spot in our program. 

2. Pay By The Lesson

We do allow clients to pay by the lesson, but availability is limited.  When riders pay by the lesson, we will schedule by the lesson, and we will only schedule one lesson at a time.  No spot or day/time is guaranteed when a rider pays by the lesson. 

PAYMENT IS DUE AT TIME OF SERVICE. Another lesson won’t be scheduled until payment is received for services already rendered. If you cancel last minute, you will be charged for the lesson. 

MAKE-UP LESSONS/FAMILY EMERGENCIES

For those with a membership, a makeup lesson can be scheduled when notified at least 48 hours prior to the lesson. The makeup lesson must take place in the month in which the original lesson was scheduled and paid for. If a cancelation is last minute (less than 48 hours before the lesson), the rider will be charged for the lesson. 

Rescheduling lessons when there is a family emergency is at Leah’s discretion. We do understand that emergencies arise where you can’t make it to your lesson – just let us know as soon as possible that you aren’t making it. A rider sick with the common cold doesn’t constitute an emergency and it will be treated like a last-minute cancelation.

LATE ARRIVALS/NO SHOWS

Any client who arrives within 20 minutes after the start of their lesson will still receive a partial lesson which will end at their scheduled time. Any rider who arrives 20 minutes or more after the start of their lesson will be treated as a no show and charged for the lesson.

No shows are when a client is scheduled for a lesson but never shows up. The client will not be allowed to reschedule a no-show lesson and will be charged for the lesson. 

WEATHER/MCCORD TRAINING CANCELATIONS

McCord Training reserves the right to cancel lessons. If McCord Training cancels lessons, they will issue a credit for any lessons that were prepaid that cannot be rescheduled. Lessons maybe cancelled due to safety concerns, an emergency, road conditions, weather, ect. Our policy is to not give lessons under 32 degrees or over 100 degrees. 

VACATIONS/DAYS OFF

McCord Training does take major holidays off – Labor Day, Memorial Day, 4th of July, Thanksgiving, Christmas, and New Year’s. 

For vacations or days off, we notify riders at the beginning of the month.

EVENTS/CAMPS/SHOWS

Lessons will be scheduled around any events, camps or shows. We plan one or two shows a year for our riders to participate in. Participants with memberships can sign up and come to all events and shows at little or no charge to them. 

We give a few camps a year and we will schedule lessons around our camp times. Members typically get a discount on our horseback riding camps. 

DISCHARGING A PARTICIPANT

There are circumstances when we are unable to accommodate participants such as weight, behavior, or a medical condition. It is the rider’s responsibility to verify with their doctor if horseback riding or groundwork is an appropriate activity for them. If a rider has seizure condition or has down syndrome, then we require a signed doctors note before they are allowed to participate in horseback riding lessons. If it is determined that the rider is unable to ride, then we can set up groundwork sessions if appropriate. 

We follow the Professional Association of Therapeutic Horsemanship (PATH Intl.) standards and guidelines to help determine which participants we can safely serve. If situations arise in which it is deemed a safety concern for rider, participant, or volunteers, then there will be a conversation between Instructor, rider, and/or guardian to either dismiss the participant or come up with alternative arrangements.